- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Very awesome and honest. Has done my work for a long time and always will~ Tracy L., 10/05/2020
After owning diesel trucks for 25 years and getting ripped off for costly repairs I meet RexThank God since then he's been fair on pricing I can send my wife with one of the trucks to be repaired he treats her like a queen and explain to her exactly what's going on and I feel very comfortable with what he's does and his pricing.~ Chuck F., 10/04/2020
